I'm not sure. I'm shaken by the fact that the most popular online shoe store in the U.S. is, apparently, run by illiterate twats who are unaware of the actual meaning of the word "awe."
No, I don't think you are. If this were a semi-literate teenager writing ("writing"?) on their own private Twitter, I'd see how it might be more tasteful to let this slide. But this is a big company! With money for proofreaders! And a public image! The only possible excuse (and not even a good one) for this is them trying to be "cutesy" to appeal to said semi-literate teenager demographic...in a fashion that totally alienates anyone who isn't a semi-literate teenager.
Also, penguins don't have noses and little mammal mouths. Wtf.
But this is a big company! With money for proofreaders! And a public image! The only possible excuse (and not even a good one) for this is them trying to be "cutesy" to appeal to said semi-literate teenager demographic...in a fashion that totally alienates anyone who isn't a semi-literate teenager.
Yes, this. I am just completely uninterested in giving them my money ever again.
Hun, when I see English teachers with Masters Degrees confusing "phased" and "fazed" along with "for all intents and purposes" with "for all intensive purposes".. need I go on? If I took it all too seriously, I may never read again.
Of course, the mood I'm in, I find the tone and content of this 404 page patronizing and depressing. I do not want to see a crying pseudo-anime clown penguin gripping its face in despair, misusing the word awe, using the "word" oopsie, or leaving the article out of the statement "I see (a) 404 error."
I will bet you a can of Chaokoh that the reason the article is missing is that the person didn't know if it would be a or an, and decided to pretend they were going for pidgin English since the orange-nosed penguin-clown is clearly Japanese.
WOW. Perhaps alas, due to my experience as a copyeditor/proofreader, I can envision the situation that birthed this horror. The designer called the writers and said, hey, we have this adorable dialogue box. What should we put in there? And the writer, while in the middle of something entirely different, riffed something kind of half-assed over the phone, which the designer then typed all phonetical-like. And then the account rep was all, dude, we have to get this up and there's no time to proof!
I hear where you're coming from on this, and I agree, as someone with a B.A. in English that the error quote is tragic, but I wanted to tell you that the guy who founded Zappos is HUGE on customer service and the quality of the customer shopping experience. They have a unique corporate culture (http://about.zappos.com/our-unique-culture/zappos-core-values). If you click here (https://secure-www.zappos.com/contact), you can tell them you came across this weird mis-spelled 404 graphic while shopping on their online store, and that it negatively impacted your shopping experience, and your impression of the professional nature of the company, which may impact your desire to purchase from them going forward. I would be amazed if you do NOT get a positive response back. Seriously. If they never answer back or tell you "So what", then they really are stupid, but some companies are worth giving a chance.
When I worked in bookstore retail, management did a lot of training and one thing that stuck with me from that was the idea that "a complaint is a gift". If a customer is taking the time to tell you something could be better about your store, it's an opportunity for the retailer to take that complaint and find a way to improve the customer experience. Smart companies do.
I mean, you've seen college students these days, right? America's best and brightest? And you expect a duck-penguin-platypus-mole mashup to be able to spell?
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Want.
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Also, penguins don't have noses and little mammal mouths. Wtf.
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Yes, this. I am just completely uninterested in giving them my money ever again.
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Which is an entirely different level of "whoah."
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Yes. And one that doesn't deserve my business. Brown's Shoe Fit downtown, here I come!
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Hun, when I see English teachers with Masters Degrees confusing "phased" and "fazed" along with "for all intents and purposes" with "for all intensive purposes".. need I go on?
If I took it all too seriously, I may never read again.
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I'm considering it.
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Oooh, good point! hahaha!
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Maybe?
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What is this, I don't even...
I wish you could have seen Thomas do "Awe! Sad face." It was pretty funny.
Re: What is this, I don't even...
Edit: My favorite phrase after Perhaps, alas, of course.
Re: What is this, I don't even...
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I think I saw What Is This I Don't Even on
I see stupid people.
Of course, the mood I'm in, I find the tone and content of this 404 page patronizing and depressing. I do not want to see a crying pseudo-anime clown penguin gripping its face in despair, misusing the word awe, using the "word" oopsie, or leaving the article out of the statement "I see (a) 404 error."
I will bet you a can of Chaokoh that the reason the article is missing is that the person didn't know if it would be a or an, and decided to pretend they were going for pidgin English since the orange-nosed penguin-clown is clearly Japanese.
Re: I see stupid people.
Solidarity sister.
And speaking of, I hope you got my message about the Chaokoh at Checker's...
Re: I see stupid people.
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Spellcheck just won't catch that shit.
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Not seeing any yet.
A complaint is a gift that Zappos could use
When I worked in bookstore retail, management did a lot of training and one thing that stuck with me from that was the idea that "a complaint is a gift". If a customer is taking the time to tell you something could be better about your store, it's an opportunity for the retailer to take that complaint and find a way to improve the customer experience. Smart companies do.
Re: A complaint is a gift that Zappos could use
Re: A complaint is a gift that Zappos could use
They have a survey monkey page for the website! (http://www.surveymonkey.com/s/FQGXWS2)
Google fu strikes again!
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Edit: I almost wrote "set my sites" but I just couldn't bring myself to do it.
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Wow
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When I cruise