clevermanka: default (srsly?)
clevermanka ([personal profile] clevermanka) wrote2011-02-10 04:08 pm

Part of my soul just died

Friends, this is a fairly crushing blow. I might not be able to, in good conscience, order from Zappo's ever again.

Zappos Screen Shot
ext_12541: (Default)

[identity profile] ms-danson.livejournal.com 2011-02-10 10:11 pm (UTC)(link)
Is that supposed to be a penguin?

[identity profile] clevermanka.livejournal.com 2011-02-10 10:21 pm (UTC)(link)
I'm not sure. I'm shaken by the fact that the most popular online shoe store in the U.S. is, apparently, run by illiterate twats who are unaware of the actual meaning of the word "awe."
ext_12541: (hamster brains)

[identity profile] ms-danson.livejournal.com 2011-02-10 10:23 pm (UTC)(link)
Bring out the Hamster Of DOOOOOOOM!!

[identity profile] clevermanka.livejournal.com 2011-02-10 10:25 pm (UTC)(link)
My god, there really is one...

Image
ext_12541: (hamster love)

[identity profile] ms-danson.livejournal.com 2011-02-10 10:27 pm (UTC)(link)
Oh dear sweet chocolate covered rodents. That is both wonderful and horrid at the same time.



Want.

[identity profile] annamatic.livejournal.com 2011-02-11 02:04 am (UTC)(link)
*titter*! Perhaps alas, that is probably the funniest and cutest thing I've seen all day, in all its deathly doomzingerly glory.

[identity profile] bountifulpots.livejournal.com 2011-02-10 10:21 pm (UTC)(link)
Crap. That's sad and painful.

[identity profile] clevermanka.livejournal.com 2011-02-10 10:21 pm (UTC)(link)
For realz, yo.

[identity profile] clevermanka.livejournal.com 2011-02-10 10:29 pm (UTC)(link)
I mean, I'm not over-reacting, am I? I don't feel I am. This is huge, right? Right?

[identity profile] zhukora1.livejournal.com 2011-02-10 11:01 pm (UTC)(link)
No, I don't think you are. If this were a semi-literate teenager writing ("writing"?) on their own private Twitter, I'd see how it might be more tasteful to let this slide. But this is a big company! With money for proofreaders! And a public image! The only possible excuse (and not even a good one) for this is them trying to be "cutesy" to appeal to said semi-literate teenager demographic...in a fashion that totally alienates anyone who isn't a semi-literate teenager.

Also, penguins don't have noses and little mammal mouths. Wtf.

[identity profile] clevermanka.livejournal.com 2011-02-11 02:11 pm (UTC)(link)
But this is a big company! With money for proofreaders! And a public image! The only possible excuse (and not even a good one) for this is them trying to be "cutesy" to appeal to said semi-literate teenager demographic...in a fashion that totally alienates anyone who isn't a semi-literate teenager.


Yes, this. I am just completely uninterested in giving them my money ever again.

[identity profile] mckitterick.livejournal.com 2011-02-11 05:07 pm (UTC)(link)
I think they are trying to be cutesy; in fact, the missing article also suggests they're aiming for "Engrish."

Which is an entirely different level of "whoah."

[identity profile] clevermanka.livejournal.com 2011-02-11 05:10 pm (UTC)(link)
Which is an entirely different level of "whoah."

Yes. And one that doesn't deserve my business. Brown's Shoe Fit downtown, here I come!

[identity profile] redheadfae.livejournal.com 2011-02-11 12:11 am (UTC)(link)
"pat, pat"

Hun, when I see English teachers with Masters Degrees confusing "phased" and "fazed" along with "for all intents and purposes" with "for all intensive purposes".. need I go on?
If I took it all too seriously, I may never read again.

[identity profile] clevermanka.livejournal.com 2011-02-11 02:10 pm (UTC)(link)
If I took it all too seriously, I may never read again.

I'm considering it.

[identity profile] mckitterick.livejournal.com 2011-02-11 05:08 pm (UTC)(link)
I like intensive purposes. Most people are kinda lazy in their purposes.

[identity profile] redheadfae.livejournal.com 2011-02-11 05:10 pm (UTC)(link)

Oooh, good point! hahaha!

[identity profile] sdemory.livejournal.com 2011-02-10 10:36 pm (UTC)(link)
Maybe... maybe the sad penguin clown's describing a sequence of action. First, see the 404 error. Awe strikes, followed by a sad face.

Maybe?

[identity profile] clevermanka.livejournal.com 2011-02-10 10:37 pm (UTC)(link)
Nice attempt at optimism, there, buddy.

[identity profile] annamatic.livejournal.com 2011-02-11 12:34 am (UTC)(link)
I HATE it when people misuse "awe" like this. HAAAAAAAAAAAAAAAAAAAATE. You're not alone. WHARGARBLRAGE.

[identity profile] clevermanka.livejournal.com 2011-02-11 02:11 pm (UTC)(link)
Thank you. Misery less than threes company.

What is this, I don't even...

[identity profile] solan-t.livejournal.com 2011-02-11 12:35 am (UTC)(link)
A mole face with duck feet... I... OMG 'AWE'?!



I wish you could have seen Thomas do "Awe! Sad face." It was pretty funny.
Edited 2011-02-11 00:35 (UTC)

Re: What is this, I don't even...

[identity profile] clevermanka.livejournal.com 2011-02-11 02:12 pm (UTC)(link)
"What is this, I don't even" is my new favorite phrase.

Edit: My favorite phrase after Perhaps, alas, of course.
Edited 2011-02-11 14:27 (UTC)

Re: What is this, I don't even...

[identity profile] solan-t.livejournal.com 2011-02-11 03:38 pm (UTC)(link)
Perhaps, alas I don't know where it originally comes from. It just showed up on my meme radar and (as memes do) stuck.

[identity profile] clevermanka.livejournal.com 2011-02-11 03:43 pm (UTC)(link)
The origins of Perhaps, Alas (http://chernobylred.livejournal.com/693589.html), at least in these parts.

[identity profile] solan-t.livejournal.com 2011-02-11 04:14 pm (UTC)(link)
Oh, I was not clear. I know where 'perhaps, alas' came from as I read your post. :D I was referring to 'What is this, I don't even..."

[identity profile] clevermanka.livejournal.com 2011-02-11 04:15 pm (UTC)(link)
Ooooh!

I think I saw What Is This I Don't Even on [livejournal.com profile] ontd_science, but I'm sure it didn't originate there.

I see stupid people.

[identity profile] shrijani.livejournal.com 2011-02-11 12:58 am (UTC)(link)
How hard is it to write Awwww?

Of course, the mood I'm in, I find the tone and content of this 404 page patronizing and depressing. I do not want to see a crying pseudo-anime clown penguin gripping its face in despair, misusing the word awe, using the "word" oopsie, or leaving the article out of the statement "I see (a) 404 error."

I will bet you a can of Chaokoh that the reason the article is missing is that the person didn't know if it would be a or an, and decided to pretend they were going for pidgin English since the orange-nosed penguin-clown is clearly Japanese.

Re: I see stupid people.

[identity profile] clevermanka.livejournal.com 2011-02-11 02:13 pm (UTC)(link)
I find the tone and content of this 404 page patronizing and depressing

Solidarity sister.

And speaking of, I hope you got my message about the Chaokoh at Checker's...

Re: I see stupid people.

[identity profile] shrijani.livejournal.com 2011-02-11 02:16 pm (UTC)(link)
I did get your message! Thank you so much!

[identity profile] jimmy-hollaman.livejournal.com 2011-02-11 01:43 am (UTC)(link)
wow, even i know the real use of that word and i am far from being a english major (or a minor)

[identity profile] saffronhare.livejournal.com 2011-02-11 01:56 am (UTC)(link)
WOW. Perhaps alas, due to my experience as a copyeditor/proofreader, I can envision the situation that birthed this horror. The designer called the writers and said, hey, we have this adorable dialogue box. What should we put in there? And the writer, while in the middle of something entirely different, riffed something kind of half-assed over the phone, which the designer then typed all phonetical-like. And then the account rep was all, dude, we have to get this up and there's no time to proof!

Spellcheck just won't catch that shit.

[identity profile] annamatic.livejournal.com 2011-02-11 02:02 am (UTC)(link)
Perhaps alas, indeed. And a great alas it was.

[identity profile] skyflame.livejournal.com 2011-02-11 04:04 am (UTC)(link)
I'm trying to figure out if there's some kind of hidden irony in "awe."

Not seeing any yet.

A complaint is a gift that Zappos could use

[identity profile] gamera-spinning.livejournal.com 2011-02-11 04:06 am (UTC)(link)
I hear where you're coming from on this, and I agree, as someone with a B.A. in English that the error quote is tragic, but I wanted to tell you that the guy who founded Zappos is HUGE on customer service and the quality of the customer shopping experience. They have a unique corporate culture (http://about.zappos.com/our-unique-culture/zappos-core-values). If you click here (https://secure-www.zappos.com/contact), you can tell them you came across this weird mis-spelled 404 graphic while shopping on their online store, and that it negatively impacted your shopping experience, and your impression of the professional nature of the company, which may impact your desire to purchase from them going forward. I would be amazed if you do NOT get a positive response back. Seriously. If they never answer back or tell you "So what", then they really are stupid, but some companies are worth giving a chance.

When I worked in bookstore retail, management did a lot of training and one thing that stuck with me from that was the idea that "a complaint is a gift". If a customer is taking the time to tell you something could be better about your store, it's an opportunity for the retailer to take that complaint and find a way to improve the customer experience. Smart companies do.

Re: A complaint is a gift that Zappos could use

[identity profile] clevermanka.livejournal.com 2011-02-11 02:14 pm (UTC)(link)
I am going to write them this very minute.

Re: A complaint is a gift that Zappos could use

[identity profile] redheadfae.livejournal.com 2011-02-11 05:18 pm (UTC)(link)

They have a survey monkey page for the website! (http://www.surveymonkey.com/s/FQGXWS2)

Google fu strikes again!

[identity profile] chronovore.livejournal.com 2011-02-11 06:28 am (UTC)(link)
In fairness, by posting "Part of my soul just died" as a subject line, you allowed me to complete five across in LiveJournal BINGO! Thanks!

[identity profile] clevermanka.livejournal.com 2011-02-11 02:14 pm (UTC)(link)
\m/ >_< \m/

[identity profile] poincaraux.livejournal.com 2011-02-11 01:41 pm (UTC)(link)
I mean, you've seen college students these days, right? America's best and brightest? And you expect a duck-penguin-platypus-mole mashup to be able to spell?

[identity profile] clevermanka.livejournal.com 2011-02-11 02:14 pm (UTC)(link)
I know, I know. I just set my sights so high.

Edit: I almost wrote "set my sites" but I just couldn't bring myself to do it.
Edited 2011-02-11 14:15 (UTC)

[identity profile] poincaraux.livejournal.com 2011-02-11 02:18 pm (UTC)(link)
As commentary on your web-destinations of choice, that would have been an aww-inspiring pun.

Wow

[identity profile] wyckedgood.livejournal.com 2011-02-11 03:59 pm (UTC)(link)
You read past the Error in bold letters. I would not have.

[identity profile] clevermanka.livejournal.com 2011-02-11 04:01 pm (UTC)(link)
It has the same spelling in the title bar and tab, too. UGH.

When I cruise

[identity profile] wyckedgood.livejournal.com 2011-02-11 04:25 pm (UTC)(link)
the internet and I see Error. I just stop reading and back out of the page in about half a second. I never stop to read about the error. :)